Is ServiceNow a CRM or ERP System?
Many professionals exploring enterprise software often ask, "Is ServiceNow a CRM or ERP system?" To be honest I get this question a lot. People see that thousands of organizations use ServiceNow to manage their business processes and automate workflows and they think it must be one of these categories.. The truth is a bit more complicated. ServiceNow is actually a cloud-based digital workflow platform. It helps organizations business processes improve service delivery and streamline operations across multiple departments. So it's not a CRM (Customer Relationship Management) system or a full ERP (Enterprise Resource Planning) system. In this blog we'll look at how servicenow online training different from CRM and ERP systems and why its become a key platform for modern businesses. What Is ServiceNow? ServiceNow is a cloud based platform that companies use to make their work easier and faster. It was made to help the IT department do their jobs better. The people who...